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Position: Customer Success Manager - Ad Services

At Blue Billywig, due to the continued growth of our business, we are looking for a Customer Success Manager to join our Ad Services team.

The ideal candidate should possess an entrepreneurial spirit, with a positive approach towards problem solving and a keen ability to spot and act on opportunities. The role requires a mix of both social, commercial and analytical skills, with a passion for and hands-on approach towards tech being an essential attribute for the successful candidate.


  • Drive the success of our key accounts through working closely with clients and understanding their business needs
  • Strengthen and grow client relationships through constant communication and new solutions for both their content and advertising strategies
  • Plan and execution of client needs on a daily basis
  • Troubleshoot and manage technical challenges between numerous video vendors
  • Collaborate with internal teams and optimize productivity
  • Lead the setup planning and implementation of new clients
  • Proactively manage your own schedule in order to meet monthly, quarterly and yearly revenue objectives
  • Identify best practices and market trends and act upon them


  • Excellent interpersonal, organizational and communication skills, both written and verbal
  • Fluent in English, with another European language beneficial
  • 1-2 years of digital advertising experience, preferably in an operational or account management role
  • Knowledge of the video advertising market is a plus, particularly publisher revenue streams such as instream and outstream advertising
  • Bachelor’s degree or equivalent
  • Proficient with the Microsoft Suite and Google products
  • Passionate about technology and video
  • Willingness to travel abroad (within Europe) to help drive international sales
  • Strong analytical and problem solving skills
  • Understanding of the ad tech landscape or willing to learn
  • Aptitude, flexibility and desire to work in a fast paced video advertising environment

What we offer:

  • Competitive remuneration package
  • Work within a team of experienced media professionals
  • Informal, open and creative work environment
  • Scope for personal development
  • The potential to work abroad
  • Attractive additional benefits such as lunch, home internet, company phone and laptop
  • Lunch (canteen in building)
  • Social environment (team drinks, knowledge sharing sessions etc)

About us

Founded in the Netherlands in 2006, Blue Billywig is a full service, holistic Online Video Platform that enables effortless management, hosting, publishing, analysis and monetisation of publisher content. The platform offers extensive possibilities for your videos, such as a customisable video player, instream and outstream advertising solutions, livestreaming, interactivity and 360º video.

Apply for this job

Please send your CV and cover letter to Attn. Kevin Fox

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